User Invitations
- Go to User Management → Members → Invite new members.

- Add the email of the individual you want to invite.

- Choose a role and add any required details.

- Confirm to send the invite.
The invited user will receive an email with a registration link.
How to create Teams?
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Log into the app at app.fabfunnel.com .
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To create a team: User Management → Teams → Create New Team.

Changing User Permissions
Roles can be changed under the User Management tab.
All authorizations and permissions are role-based.
Getting Support
- At the bottom of the left panel, click Help & Support.
- Options:
- Contact Support (questions, bugs, feedback)
- Take a detailed product tour
- Access Docs (here!) and FAQs
Check the Docs and FAQ first — many issues are covered with step-by-step fixes.
User Roles & Permissions
Below is a summary of FabFunnel roles and what they can do.
Front Lead (FabSearch)
- Manages front-level resources (traffic sources, categories).
- Can create Teams under their front.
- Views & manages reports for all team members under that front.
Agency Admin
- Manages agency-level resources: creative assets, accounts, domains.
- Reads unified logs (agency & user level).
- Manages Facebook launches (create, duplicate targeting, view listings).
- Creates & reads rules (agency, front, team levels).
- Manages pixels and business manager in S2S.
- Manages TikTok accounts (connect/disconnect profiles & ad accounts).
- For TikTok: full launch management (create, drafts, targeting, view listings).
Admin
- Reads user-level logs & asset logs.
- Views creatives.
- Manages assets at agency-level (accounts, domains, DNS, TLDs, keywords, categories).
- Reads tracking URLs and sub-verticals.
- Facebook Launch: limited access (view targeting, view launch listings).
- Google Launch: view targeting, launch listings, drafts.
- Rules: read-only access.
- S2S: can manage pixels & business manager.
- TikTok: can manually sync; has view access to targeting & listings.
Owner
- Full platform control, including invites and deactivations.
- Manages all agency assets (accounts, domains, DNS, creatives).
- Views all platform-level data.
- Facebook Launch: view targeting & listings.
- Google Launch: view targeting & drafts.
- Rules: can read/create templates.
- S2S: manage pixels & business manager.
- TikTok: manual sync; view access to targeting & listings.
Team Lead
- Reads user logs & asset logs.
- Manages & reads creative assets.
- Reads team-level assets (accounts, domains, DNS, TLDs).
- Manages FFC campaigns and articles.
- Facebook Launch: manage targeting, create launches, duplicate targeting, view listings.
- Google Launch: manage targeting, create launches, view listings.
- Image generation + viewing included.
- Rule engine: create & read team-specific rules.
- S2S: manage pixels & business manager.
- TikTok: manage ad accounts, profiles, identities, and launches.
Agency Owner
- Reads agency logs (unified, asset).
- Manages agency assets (creatives, accounts, domains, campaigns).
- Facebook Launch: full management + duplicate targeting.
- Google Launch: view-only for targeting, listings, drafts.
- Image generation + viewing included.
- Rules: create/read agency, front, and team rules.
- S2S: manage pixels & business manager.
- TikTok: full management of accounts, assets, profiles, launches.
Media Buyer
- Reads user-level logs & asset logs.
- Reads & manages creatives.
- Manages FFCampaigns, articles, tracking URLs.
- Facebook Launch: manage targeting, create launches, duplicate targeting.
- Google Launch: manage targeting, create launches, view listings.
- Image generation + viewing included.
- Rules: create & read.
- S2S: read-only (pixels & business manager).
- TikTok: manage ad accounts, profiles, connections; manage targeting, launches, drafts.
User Deactivation & Movement
Deactivating a User (with flows)
- Block user from running flows.
- Keep their flow URLs active but reassign responsibility.
- Update reports to show the new manager.
- Redirect old links to new manager.
- Reports show new manager for spend/revenue but preserve original creator.
Moving a User to Another Team
- Update user’s team metadata.
- Restrict access to old team flows/assets.
- Reassign flows to someone in old team.
- User gains rights in new team.
- Apply fallback redirection/reporting logic.
If a Team Lead is Deactivated or Moved
- Block TL account.
- Assign a new Team Lead.
- Reassign flows/campaigns.
- Update reporting and redirect logic.
If a Workspace Admin is Deactivated or Moved
- Block account.
- Assign a new Workspace Admin.
- Reassign workspace-wide assets.
- Preserve audit logs & reporting history.
For All Cases
- Always preserve campaign URLs.
- Redirect campaigns if needed.
- Update metadata & logs.
- Show clear UI labels:
- “Created by (Deactivated)”
- “Managed by …”
Admin Checklist (for any user change)
- Confirm new flow managers.
- Archive or reassign inactive flows.
- Decide on asset inheritance.
- Update team/workspace metadata.
- Preserve reporting history.
⚠️
Always confirm ownership reassignment for flows and campaigns before deactivating a user. This avoids reporting gaps and broken campaign links.
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